Privacy and Cookie Policy
Last updated: October 31, 2026
1. Introduction
LIP d.o.o. Belgrade is committed to protecting the privacy of users of its website www.lip.rs.
This Privacy and Cookie Policy provides clear and transparent information about how we collect, use, store, and protect your personal data, in accordance with the Law on Personal Data Protection of the Republic of Serbia ("Official Gazette of the RS," no. 87/2018).
2. Personal Data Controller
The controller responsible for the processing of your personal data is:
LIP d.o.o. Belgrade, Jurja Gagarina 32, 11070 New Belgrade, Republic of Serbia; registration number 22190261; VAT number 115665059; email: dpo.rgpd@groupelip.com
Data Protection Officer (DPO): dpo.rgpd@groupelip.com
3. Personal Data Collected
Applying for a job or submitting an unsolicited application
When you apply for a job or submit a spontaneous job application, we collect the following data: last name, first name, email address, phone number, city, resume (CV), and any other documents you choose to provide.
Please do not include special categories of personal data (such as data revealing racial or ethnic origin, religious or philosophical beliefs, or trade union membership, as well as data concerning health) in your resume or other documents, unless such data is strictly necessary for the specific job and its processing is permitted by law.
Information marked as required in the application form is necessary to process your application. If you do not provide it, we will not be able to consider your application.
Browsing the website
When browsing the website, we automatically collect the following data: IP address, web browser type and version, pages visited and the duration of the visit, data about approximate location for agency searches, as well as data collected via cookies (see section 7).
Contact Form
If you use the contact form, we collect your name, email address, and the content of your message.
4. Purposes and legal bases of processing
| Purpose of processing | Legal basis |
|---|---|
| Managing and processing your job application |
Taking action at your request prior to entering into a contract |
|
Matching with our agencies and hiring clients |
Pre-contractual measures (connecting with our agencies) / consent (forwarding your application to client companies) |
|
Sending job offers that match your profile |
Consent |
|
Improving the user experience when browsing the website |
Legitimate interest (only for strictly necessary cookies; for all other cookies – consent) |
|
Showing agencies near you (approximate location) |
Legitimate interest / consent (when your device's precise geolocation is used) |
|
Visitor measurement and statistical analysis |
Consent (cookies) |
|
Responding to your requests submitted via the contact form |
Legitimate interest |
5. Data Retention Period
Personal data is stored exclusively for the period necessary to achieve the purposes for which it was collected and processed.
Each retention period is determined and justified in accordance with the specific purpose of the processing, as well as applicable legal and other regulatory obligations.
Upon the expiration of the specified periods, the data is deleted or anonymized, unless its longer retention is required by law.
6. Data Recipients
Access to your personal data is granted exclusively to authorized employees of LIP d.o.o. Belgrade for whom such access is necessary to perform their job duties (recruitment personnel, agency consultants, and human resources staff).
The data may also be disclosed to the following recipients, exclusively within the scope of their respective duties and authorizations:
- Our technical service providers (hosting and website maintenance);
- To service and software providers for application management;
- To other companies within the LIP Group, when strictly necessary for [purpose – to be confirmed];
- To client companies, for connecting candidates with employment or hiring opportunities, based on your consent when required or another appropriate legal basis provided for by the Personal Data Protection Law.
Your data is never sold to third parties.
Transfer of data outside the Republic of Serbia
Some of our service providers or companies within the LIP Group may be located outside of the Republic of Serbia, particularly in the European Union.
The transfer of data to countries that, in accordance with the Personal Data Protection Law, are considered to provide an adequate level of personal data protection, including member states of the European Union, is carried out on that basis.
Any transfer of data to other countries is carried out exclusively with the application of appropriate protective measures provided by law, such as the standard contractual clauses adopted by the Commissioner, or on the basis of another legal ground provided for by law.
You can obtain information about the aforementioned safeguards by contacting us.
7. Cookies
The website uses cookies to ensure its proper functioning, to measure traffic, and, with your consent, to provide content tailored to your interests.
Strictly necessary cookies: These cookies are necessary for the website to function, and your consent is not required for their use.
Analytics cookies: These cookies allow for the measurement of website traffic and the improvement of its performance. They are set exclusively with your prior consent.
Social media cookies: These cookies enable sharing content on social media. They are set only with your consent.
You can give, refuse, withdraw, or modify your consent at any time through the cookie management tool available on the website.
You can also manage cookies through your web browser settings.
Refusing or withdrawing consent for the use of non-essential cookies does not affect access to the website's basic functionalities.
8. Your rights
In accordance with the Personal Data Protection Law ("Official Gazette of the RS," No. 87/2018), you have the following rights regarding the processing of your personal data, under the conditions prescribed by law:
- Right of access: the right to obtain information about the processing of your personal data, as well as a copy of your personal data;
- Right to rectification: the right to request the correction of inaccurate personal data and the completion of incomplete data;
- Right to erasure: the right to request the erasure of your personal data when the conditions prescribed by law are met;
- Right to restriction of processing: the right to request the restriction of the processing of your personal data when the legally prescribed conditions are met;
- Right to data portability: the right to receive your personal data in a structured, commonly used, and machine-readable format and, where applicable, to transmit it to another controller;
- Right to object: the right to object to the processing of your personal data based on legitimate interests, as well as to the processing of personal data for direct marketing purposes;
- Right to withdraw consent: when the processing is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
To exercise your rights, you can contact us by email at dpo.rgpd@groupelip.com or in writing at the registered address of LIP d.o.o. Belgrade.
If there is a well-founded doubt about the identity of the person submitting the request, we may request additional information necessary to confirm their identity.
We will respond to your request without undue delay, and in any case within one (1) month from the date of receipt of the request.
When permitted by the Personal Data Protection Law, this period may be extended by an additional two (2) months, taking into account the complexity and number of requests.
In that case, we will inform you of the extension and the reasons for the delay within one (1) month of the receipt of the request.
If you believe that the processing of your personal data constitutes a violation of the Personal Data Protection Law, you have the right to file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.
9. Data Security
LIP d.o.o. Belgrade implements appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or unauthorized disclosure.
These measures include encrypting data in transit (HTTPS protocol), as well as restricting data access based on appropriate authorizations.
10. Changes to this policy
We reserve the right to modify this Privacy and Cookie Policy at any time to comply with changes in applicable regulations or changes in our practices.
The date of the most recent update, stated at the beginning of this document, will be changed whenever this policy is amended.
We recommend that you review this page regularly.